Privacy Policy

1. Introduction

LighthouseCommonSpark ("we," "our," or "us") is dedicated to maintaining your privacy. This Privacy Policy outlines how we handle, utilize, share, and protect your data when you browse our website lighthousecommonspark.sbs or engage in our yacht chartering services.

Your use of our services implies you agree to the data procedures documented in this policy. This policy is conformant with requisite privacy regulations including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable privacy laws in Canada.

2. Information We Collect

2.1 Personal Information

We gather personal data that you willingly submit to us when you:

• Reserve a yacht charter
• Reach out to us via our website or telephone
• Sign up for our newsletter
• Complete forms on our website
• Engage in surveys or contests

The details may comprise:

• Your name and contact details (email, telephone number, physical address)
• Financial details for transactions (handled securely by third-party agencies)
• Preferences and requirements regarding yacht charters
• Secondary contact details
• Food preferences or health information (if shared)

2.2 Automatically Collected Information

Whenever you access our site, we automatically gather specific information about your device and how you engage with our site:

• IP address and geographic details
• The kind and version of your browser
• Visited pages and duration of visit on our site
• Sites that referred you to our website
• Details about your device (model, screen resolution, etc.)

2.3 Cookies and Tracking Technologies

Cookies and similar tracking mechanisms are used to improve your navigation experience on our platform. These aid us in:

• Memorizing your settings
• Assessing site performance and utilization
• Supplying content tailored to your interests
• Enhancing our offerings

Cookie preferences can be managed via your web browser or our cookie consent prompt.

3. How We Use Your Information

The information we gather is used for various purposes:

• Service Provision: To carry out yacht charter services, manage reservations, and communicate with you about your bookings
• Client Support: To handle your questions and provide support as needed
• Payment Handling: To carry out financial transactions and oversee invoicing
• Safety and Security: To ensure our operations are secure and to safeguard against deceptive practices
• Promotion: To forward promotional content and updates to you (upon your agreement)
• Site Enhancement: To study usage trends and ameliorate the functionality of our website
• Legal Adherence: To comply with governing law and directives

4. Information Sharing and Disclosure

We refrain from selling, bartering, or renting out your personal details to external entities. We may disseminate your information under these conditions:

4.1 Service Providers

Information may be disclosed to trusted third-party service providers aiding us in: payment processing; website hosting and upkeep; email marketing; data analysis and performance tracking; support services.

4.2 Legal Obligations

Data may be shared if mandated by law or to comply with legal procedures, subpoenas, urgent situations, or investigations into suspected fraudulent or illegal activities.

4.3 Business Reorganizations

In case of a business merger, acquisition, or asset sale, personal data may be part of the assets transferred.

5. Data Security

We apply suitable technical and organizational safeguards to secure your personal data from unauthorized entry, changes, exposure, or obliteration. These measures include encryption, secure servers, controlled access, periodic evaluations, and staff education.

However, no system of data transmission or electronic storage is completely impervious. Consequently, we cannot assure absolute security of personal information.

6. Data Retention

Your personal data is held only for periods necessary to serve the purposes it was collected for or as necessitated by legal standards. Typical retention durations:

• Charter Reservations: 7 years (for tax/legal reasons)
• Promotional Communications: until you opt out or delete
• Web Analytics: 26 months
• Customer Service: 3 years from the last encounter

7. Your Rights and Choices

You are endowed with rights to access, amend, erase (subject to regulations), transfer, opt out of promotional communications, and manage cookies. To exercise these rights, please contact us using the information below.

8. Third-Party Services

8.1 Google Analytics

We utilize Google Analytics for insight into website usage. Opting out is possible through the Google Analytics Opt-out Browser Add-on.

8.2 Social Platforms

Our website may feature links to social media platforms with their own privacy guidelines.

8.3 Payment Processors

Transaction handling is entrusted to third-party processors compliant with PCI DSS standards.

9. International Data Transfers

Your data may be transferred to, and processed in, countries other than Italy. We apply suitable protective measures in line with relevant privacy laws.

10. Children’s Privacy

Our services are not aimed at individuals under 13, and we do not deliberately gather their data. If you think that a minor has provided us with personal data, contact us promptly.

11. Modifications to This Privacy Policy

This Privacy Policy may be updated to reflect new procedures or legislative changes. We will inform you by posting the revised policy, emailing registered clients, or through a notice on our site. Continuing to use our services after the modification date signifies agreement to the terms.

12. Contact Information

For inquiries concerning this Privacy Policy or our data management practices, get in touch with us:

13. Adherence to Google Ads User Consent Policy

We are compliant with Google Ads User Consent Policy. Preferences regarding cookies/tracking can be modified at any time via our cookie configurations.